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Princess Theatre

Princess Theatre Tickets

163-181 Spring St,  MelbourneVIC  3000

Venue Information

Venue Details

Directions

Princess Theatre
163 Spring Street
Melbourne
Vic 3000

The Princess Theatre is located on Spring Street between Bourke and Little Bourke Street.

Parking

PATRON PARKING:
Patrons of the Princess Theatre can avail of preferred parking rates at the nearby Wilson Parking, Parkade car park if parking is booked online in advance.

Visit www.marrinergroup.com.au for more information


Public Transportation
The Princess Theatre is situated in the Melbourne CBD and is accessible by all modes of transport.

Train
The nearest station is Parliament station.
Contact: http://www.metrotrains.com.au/
for timetable and services.

Tram
Trams 86 & 96 to Bourke Street. The free city circle tram also goes past the Princess Theatre.

Bus
All buses to the city centre will leave you within walking distance to the Princess Theatre.


Taxis
The closest taxi rank is situated on Spring Street.


Box Office Numbers

1300 11 10 11

Box Office Hours

The Princess Theatre box office is always open at least 1.5 hours prior to the commencement of a show. Additional opening hours may vary depending on show times.

Types of Payment Accepted

Cash and all Credit cards are accepted for payment. We do not accept eftpos or cheques.

Venue Pickup

Pre-paid tickets can be collected from the venue box office within the said opening hours or from 1.5 hours prior on the day of the performance.

Tickets can also be collected from any Ticketmaster outlet up until the day of the performance.

VIP ticket holders can pick up tickets and voucher from 1 hour pre-show on the day of the event at the VIP window in the foyer at the Princess Theatre.


Accessible Seating

Physical Access
There are several theatre entrances located on Spring Street. Glass doors are kept open prior to and during performances. There is one step up into each doorway.

Foyer
The foyer is a tiled area. All counters in the foyer area are high. There is a slight rise into the auditorium before the tiled surface gives way to carpet. The box office is located in the foyer.

Auditorium
There are no steps from the foyer into the stalls area of the auditorium. Seating has no central aisles. Seats fold down and forward leaving more room between rows when seats are unoccupied; some people however, may need to brace themselves against the armrest. From the last four or five rows (T-W), view of the stage, above actors head height, is affected by the dress circle overhang.
Steps up to the dress circle are marble, and the railing is high and thick. There are numerous steps with railing up to the grand circle. Keep in mind that the grand circle is a long way up and that seating rows are steeply tiered. There are no rails down the internal aisles and the aisle steps are irregular. The side aisles have rails.

Facilities for People with Mobility Impairments
It is recommended to request stalls seating. Grand Circle not suitable for elderly/disabled or patrons who suffer vertigo. Frames and crutches are stored in either the recesses in the front and back of stalls, or in the Front of House Manager's office and returned at interval and conclusion of performances. Patrons are advised of storage area and all items are marked with the patrons row and seat number.

Facilities for Wheelchair Users
Wheelchair and disabled bookings must be booked directly with the Princess Theatre box office on (03) 9299 9800.
Disabled access is from Spring Street entrance (1 step). A ramp is positioned at the door for wheelchair access.
Grand Circle not suitable for elderly/disabled or patrons who suffer vertigo)

Facilities for People with Sight Impairments
Seats close to the stage can be requested when booking tickets. Please book through the Princess Theatre box office on (03) 9299 9800. Some shows have audio-described performances. Direct enquires to the Association for the Blind.

Facilities for People with Hearing Impairments
There is a hearing loop within the stalls seating. People with a hearing aid will need a T switch. Please contact the Princess Theatre box office directly for more information on (03) 9299 9800.


General Rules

Age Restrictions
Generally there are no age restrictions. However, for licensed areas a valid form of ID is required; learner or driver’s license, passport, proof of age card, keypass. Some events may have specific age restrictions. Customers are advised to check the event page for more information or call 1300 11 10 11

Prohibited
Alcohol, hot drinks, cans, bottles and recording equipment cannot be brought onto the premises.

No smoking
The Princess Theatre is a no smoking venue.

Atm’s
there are no atm’s on the premises. Closest atm is on the corner of little bourke and exhibition street.

Lost, stolen or damaged tickets
Lost, stolen or damaged tickets must be reported to Ticketmaster prior to the event day, or prior to 4pm on the event day


Children Rules

Most productions are considered to be unsuitable for children under the age of two years. If taking your child under two years of age into the theatre, please be aware of the following concerns:
- Tripping hazards, row spacing, stairs, steep rakes and the lack of light in the auditorium during a performance can be particularly hazardous when carrying an infant within the theatre.
- Production elements such as loud music, bright lights, pyrotechnic stage effects and show content can cause distress to infants.
- The potential for disturbance to other patrons by crying or restless infants.

Parents choosing to visit the theatre with children less than two years of age are asked to liaise with the theatre's front-of-house staff on arrival at the theatre.
Please be considerate of other patrons in the theatre. If your infant is causing a disturbance, we ask that you temporarily remove the infant from the auditorium.
As the safety of children, parents and other patrons is of high importance, these concerns are brought to your attention for your consideration so that you and all other patrons can enjoy the show in a safe environment.

Please note: Patrons attending with a child under 2 years must purchase an aisle seat in the stalls as this is the safest option. It is recommended that you book through the Princess Theatre box office by calling (03) 9299 9800.

For children attending a performance, there are a limited number of booster seats available at the usher’s discretion.


Miscellaneous

Toilets
There are eight steps, with rails, down to the male toilets in the street level foyer. Female toilets at this level have one small step. There are no steps leading to the male toilets in the dress circle foyer. Female toilets on this level have two steps with no handrail. To access the grand circle toilets, it is necessary to go down a flight of steps and then a further five steps, all with rails.
Accessible
There is a unisex accessible toilet located between the male and female toilets at the little Bourke Street end of the lower foyer. There is a clearly visible sign.

Cloakroom
There is a cloakroom available in the downstairs foyer. Please see an usher on entry to the theatre. The theatre provides this service complimentary.

Seating
The Princess Theatre is a fully seated venue over three levels.

Catering
Snacks are available for purchase at all bars within the Princess Theatre.

Private Dining
The Princess Theatre’s two private dining rooms provide the perfect space for a pre show dinner or cocktail reception. Please contact our event sales office if you would like to book one of our corporate entertainment packages by calling (03) 9299 9860 or by emailing events@marrinergroup.com.au



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