How to RedeemStep 1: Select the event you wish to attend and follow the usual steps to purchase your tickets. When you are prompted to select your payment method as American Express Card, look for the option to use Membership Rewards points to purchase tickets right below it. You must check the box that says, YES, I would like to use Membership Rewards points for this order. At this point your American Express Card will be charged for the total cost amount of your ticket purchase.
Step 2: You will have to enter your 4-digit security code in order to verify your point balance. Please ensure that the 4-digit security code entered, matches the American Express Card you may have on file with Ticketmaster.
Step 3: Once the system has accessed your Membership Rewards points balance, you will be given the option to choose the amount of points you wish to apply toward the order. The actual number of Membership Rewards points needed to redeem this reward will vary based on the price of the ticket(s) you select to purchase.
Step 4: You will receive confirmation once your transaction is processed. The confirmation will verify the number of
Membership Rewards points deducted, your remaining balance and the corresponding cost amount that American Express will credit to your account.
- To qualify, you must be enrolled in the Membership Rewards program.
- You may have enough points to cover a portion of the ticket cost (minimum 2,000 points) or use points to cover the entire cost of the transaction.
- Your account must be in good standing order.
- Orders failing to qualify will remain charged on the card and are valid and subject to the venue's and Ticketmaster's no refund/no exchange policy.
- Unsure of your Membership Rewards points balance? Please click here.
- Corporate Cardmembers with only the Corporate Card enrolled in the program may not redeem for this reward.
- Permitted Ticketmaster returns of tickets purchased in full or in part with Membership Rewards points will be credited to your Card account. However, Membership Rewards credits cannot be reversed. Therefore, any Membership Rewards credit will remain on your Card account and the corresponding number of points will remain deducted from your Membership Rewards program account.
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