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DERWENT ENTERTAINMENT CENTRE
General Tickets
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Celebrate what’s possible as six Disney heroines spark the courage inside us all. Fearless Belle befriends the enchanted castle staff and uncovers the Beast’s gentleness. With help from her friends, Cinderella is determined to make her wish come true, and Rapunzel goes to great lengths to realize her dream. See Moana on a quest with Maui to save her island and find her own identity, while Anna’s devotion to her sister Elsa sets her on a journey to stop an eternal winter. Now featuring a musical guest appearance from Coco and a Winnie the Pooh pre-show!
FAQ’s
› What is the best way to dress for a Disney On Ice?
We suggest you dress comfortably. The temperature in the arena is typically 10+ degrees cooler than outside, so a light sweater/jacket might be needed. Also, practical shoes are recommended to safely navigate the steps in the arena. Proper attire, including shoes and shirts, must be worn at all times. All of our shows offer a casual, family-oriented environment. Clothing which, by nature, exposes excessive portions of the skin or body that may be viewed as inappropriate for a family environment will not be permitted. In that spirit, we ask you to use your discretion and common sense. Costumes worn by guests 14 years of age or older are not permitted. Inappropriate attire may result in refusal of admittance. Learn more here: feldentertainment.com/faqs/
› What is a Priority Customer?
A Priority Customer is someone who expresses an interest in finding out more about our shows. By registering as a priority customer you may receive early booking opportunities or special offers from Feld Entertainment. Anyone can register, it is free, and you can unsubscribe at any time. Sign-up here: disneyonice-asia.com/AU_NZ/registration/registration
› Do you have family tickets?
A ‘traditional family’ is hard to define, so we do not have a ‘family’ ticket as such. There are various price categories for families to choose from, and they can also benefit from discounts depending on their performance preference.
› Do you offer special pricing for large groups?
Special group discounts are available on select performances. Please contact your local venue or ticketing outlet for more information.
› Do you have special ticket pricing for young children?
We have multiple ticket prices categories that are the same for adults and children. However, some performances carry a discount for children, concession card holders and senior citizens. Please contact your local ticketing agency to view the show schedule and discounted performances.
› Why are only “single seats” available for the show and price category we are trying to purchase tickets?
Tickets are in high demand for the show time and price category you have selected. Single seats may be of interest to individuals attending the show with a child under 23 months who will admit free on the knee. Alternatively, we encourage you to search another show time or price category for tickets that best suit your needs.
› Can we purchase merchandise at or before the show?
Certainly! We have a wide variety of merchandise items available for purchase at the show. For merchandise related queries please contact QA@feldinc.com
› Who is entitled to the concession discount?
Children aged 2 - 12, students, pensioners and the unemployed. Identification is required.
› Do I need to purchase a ticket for my infant child who will sit on my lap for the entire show?
Children under 23 months are admitted free provided they sit on a parent or guardian’s lap. Children over 2 years old require a ticket.
› Is my child too young or too old for Disney On Ice?
Nobody is too young or too old for Disney On Ice! Disney On Ice is a family show, so Mums, Dads, teenagers and grandparents get as much out of Disney On Ice as the kids do!
› “My child won’t be able to see from there”
Unlike a stage show where the action happens in one place, Disney On Ice presents Dare to Dream is an ice show with an enormous performance space and a lot of movement. The show is not performed just to those people directly in front, but rather to the entire auditorium. However, what you pay determines how close you are to the ice.
› Show duration / Intermission
The show will start on time and runs for approximately 2 hrs including a 15-20 minute intermission.
› Can we record the show?
We’re happy for you to preserve the memories of your visit with non-professional video recording devices, but remind you that they are for your personal enjoyment only, and may not be duplicated or used for commercial purposes
› Why isn’t my city on your performance schedule?
We try our best to perform in as many cities as possible. Unfortunately, we are unable to visit all cities due to time limitations and venue availability.
› Are cameras allowed in the arena?
Still and digital cameras are permitted, provided that they are non-professional (no tripods or retractable lenses) and the photos are intended for personal use only. Filming should not obstruct the view of any audience member or interfere with your neighbour’s experience. Flash photography is prohibited.
› Will there be pyrotechnics, strobe lighting, flash lighting or any other production elements that I should know about?
Yes pyrotechnics, strobe lighting and flash lighting can be expected throughout the show to help create that Disney magic!
› Who is Feld Entertainment?
Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories, with 30 million people in attendance at its shows each year. Feld Entertainment’s productions have appeared in more than 70 countries on six continents and include Feld Motor Sports, Disney On Ice and Marvel Universal Live.
