Chicago The Musical Tickets

FAQS

Who are the authorised ticket sellers?

The authorised ticket seller for Chicago The Musical at Crown Theatre Perth is Ticketmaster

Customers are encouraged to avoid buying tickets through unauthorised third-party websites that sell secondary tickets, as there is no guarantee the tickets will be valid for entry at the venue.

This includes unauthorised re-sellers such as Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia, Queen of Tickets, or similar

In WA, it is an offence to resell a ticket for more than its original cost, plus 10 per cent. For more information visit WA Consumer Protection. Crown Theatre Perth is under no obligation to honour tickets which are deemed invalid for any reason, and you may be refused entry.

Is there an age recommendation?

The show is recommended for ages 13 years and up. Show contains adult themes.

How many tickets can I buy?

You can purchase up to 10 tickets per transaction.

How do I make a group booking?

Groups prices apply for 8+ people on selected performances.

Groups of 20 persons or under can book direct online.

Groups of 20 or more can book via the Ticketmaster Group Bookings Department please email groups@ticketmaster.com.au or here.

What does Restricted View mean ?

You may be unable to see the entire performance from the specified seat. Some elements of the production may be obstructed due to the position of the seat on the extreme sides of the auditorium.

Is there accessible seating available ?

Yes, there is accessible seating is available in Perth.

Wheelchair and attendant seating can be purchased online, wheelchair suitable areas are indicated on the interactive map with the use of the wheelchair symbol.

Patrons that require companion card or have other accessible requirements can follow the steps here. Companion cards tickets are only available for collection from the box office and will be issued upon presentation of the valid companion card. Companion cards must be identified at time of purchase and cannot be applied retrospectively.

Patrons may also purchase accessible seating in person at the Crown Box Office, which is open Mon-Fri 9am-5pm.

Can I exchange my tickets?

We know plans can change, that’s why we’ve made it simple for you to exchange your tickets to a different date, subject to the below Terms and Conditions.

To exchange your tickets, please click here to submit a request.

Tickets may only be exchanged for performances within the same venue and season.

Exchanges must be made no later than 48 hours prior to the start time of your original ticketed performance.

Tickets may be exchanged for any other single performance on sale at time of exchange, subject to seat availability, blackout dates, sold-out performances and other restrictions. Exchanges may not be made for the same performance.

Exchanges will only be made for tickets purchased through the authorised ticket seller for the venue. Tickets purchased via third party providers are subject to their exchange policies, we recommend contacting them directly.

Exchanges will be valued at the original face value of the ticket purchased. Additional payments may apply if choosing a performance or price level that costs more than the original ticket value, or if original ticket value was from an originally discounted ticket into a performance with no discounts available.

New special offers may not be applied to exchanged tickets.

Exchanges may not be made to reduce the total number of tickets originally purchased.

Upon exchange, original tickets will be voided and will not allow access into the performance. Customers must present newly issued tickets for entry into the performance.

Complimentary tickets and resold tickets are not eligible for exchange.

Other restrictions may apply. Exchange policy may change or be revoked without notice.

What is the running time for Chicago The Musical ?

2 .5 hours, including a 20-minute interval.

What is the latecomers policy?

Patrons arriving late will not be admitted into the auditorium until a suitable break in the performance. Latecomers may not be seated in their ticketed seat, but in an alternate area nearer an entrance where minimal disruption will be caused to seated attendees. This is at the discretion of the venue staff.

What is the recording policy?

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

Casting Information

The producers cannot guarantee the appearance of any particular artist at any performance. No refunds or exchanges will be offered as a result of an artist’s unavailability to perform at any performance