Grease Tickets

FAQS

WHAT IS FLEXIBLE TICKETING?

Ticketmaster customers, please contact Ticketmaster via the help desk.

Tickets may only be exchanged for performances within the same venue and season.

Exchanges must be made no later than 48 hours prior to the start time of your original ticketed performance.

Tickets may be exchanged for any other single performance on sale at time of exchange, subject to seat availability, blackout dates, sold-out performances and other restrictions. Exchanges may not be made for the same performance.

Exchanges will only be made for tickets purchased through the authorised ticket seller for the venue. Tickets purchased via third party providers are subject to their exchange policies, we recommend contacting them directly.

Exchanges will be valued at the original face value of the ticket purchased. Additional payments may apply if choosing a performance or price level that costs more than the original ticket value, or if original ticket value was from an originally discounted ticket into a performance with no discounts available.

New special offers may not be applied to exchanged tickets.

Exchanges may not be made to reduce the total number of tickets originally purchased.

Upon exchange, original tickets will be voided and will not allow access into the performance. Customers must present newly issued tickets for entry into the performance.

Complimentary tickets and resold tickets are not eligible for exchange.

Other restrictions may apply. Exchange policy may change or be revoked without notice.

WHO ARE THE AUTHORISED TICKET SELLERS?

The authorised ticket seller for Capitol Theatre is Ticketmaster and Capitol Theatre. The authorised ticket seller for GREASE The Musical at Crown Theatre Perth is Ticketmaster

For in person bookings, you can visit the Capitol Theatre Box Office from Monday-Friday, 9am-5pm. The Box Office is also open from 11am on Saturday & Sunday (when performances are scheduled).

For all ticketing enquiries please call Ticketmaster on 1300 558 878 (select option 1) Mon–Sun, 9am-5pm AEST.

We also work in partnership with TIX Group and TodayTix.

Customers are encouraged to avoid buying tickets through unauthorised third-party websites that sell secondary tickets, as there is no guarantee the tickets will be valid for entry at the venue. This includes unauthorised re-sellers such as Viagogo, Ticketbis, eBay, Gumtree, Tickets Australia, Queen of Tickets, or similar.

In WA, it is an offence to resell a ticket for more than its original cost, plus 10 per cent. For more information visit WA Consumer Protection. Crown Theatre Perth is under no obligation to honour tickets which are deemed invalid for any reason, and you may be refused entry.

WHERE CAN I FIND ACCESSIBILITY INFORMATION?

SYDNEY - For Accessibility bookings for GREASE in Sydney, please email access@foundationtheatres.com.au to request a call back. The Capitol Theatre Box Office will call you to complete your booking as soon as possible, between the hours of Monday-Friday, 9am-5pm.

For more information on planning your visit and Capitol Theatre’s service and amenities, as well as its policies, please visit the venue’s website here.

Additionally, patrons can purchase online if they require a wheelchair bay and carer seat. The seating suitable for these requirements are highlighted with the ACROD symbol.

Patrons wishing to book tickets and use a valid Australian companion card can do so via the phone or in person at the box office. Tickets with companion cards are available for box office collection only. Ticketmaster Box Office is open Mon-Fri 9am-5pm for in person sales including patrons with accessible needs.

PERTH - Wheelchair and attendant seating can be purchased online, wheelchair suitable areas are indicated on the interactive map with the use of the wheelchair symbol.

Patrons that require companion card or have other accessible requirements can follow the steps here. Companion cards tickets are only available for collection from the box office and will be issued upon presentation of the valid companion card. Companion cards must be identified at time of purchase and cannot be applied retrospectively.

Patrons may also purchase accessible seating in person at the Crown Box Office, which is open Mon-Fri 9am-5pm.

HOW LONG IS THE PERFORMANCE?

GREASE runs for approximately 2 hours including interval.

Show times are subject to change.

SOME THINGS YOU NEED TO KNOW

Grease is recommended for ages 7 and up. All persons aged 16 or under must be accompanied and seated alongside an adult from the same ticket transaction. All persons entering the theatre, regardless of age, must have a ticket.

Please note that the production contains strobe lighting, theatrical haze, moderate course language, the simulated smoking of cigarettes and includes several scenes of backside mooning.

CAST INFORMATION

Please note that Marcia Hines will not be performing on Sun 24th March.

The role of Teen Angel for these performances will be played by PAULINI.

The Producers of GREASE cannot guarantee the appearance of any particular artist, which is always subject to illness and leave arrangements.

HOW MANY TICKETS CAN I BUY?

You can purchase up to 8 tickets per transaction.

HOW DO I MAKE A GROUP BOOKING?

Groups prices apply for 8+ people on selected performances.

Groups of 20 persons or under can book direct online.

Groups of 20 or more can book via the Ticketmaster Group Bookings Department please email groups@ticketmaster.com.au.

WHAT DOES RESTRICTED VIEW MEAN ?

You may be unable to see the entire performance from the specified seat. Some elements of the production may be obstructed due to the position of the seat on the extreme sides of the auditorium.