Princess Theatre 163 Spring Street Melbourne, Vic 3000
Discounted parking rates are available to Marriner Group patrons if booked online in advance at www.bookabay.com.au. More information at https://marrinergroup.com.au/offers/discount-parking Evenings & Weekends $7, Mon-Fri Matinees $32 Closest Wilson car parks to the theatre are: Wilson Parking, Parkade, McIlwraith Place, Melbourne 3000 Wilson Parking, Park Hyatt Hotel, St Andrews Place
The Princess Theatre is situated in the Melbourne CBD and is accessible by all modes of transport. TRAIN: Nearest train station is Parliament Station. TRAM: Nearest trams are 86 & 96 to Bourke Street. Free city circle tram also goes past the theatre. BUS: All buses to the city centre will leave you within walking distance of the theatre. TAXIS: Closest rank is on Spring Street
Box Office Numbers
1300 11 10 11
Box Office Hours
The Princess Theatre Box Office is open Monday-Friday 9am-5pm and also 2 hours prior to all performances. From 1 hour prior to show time, sales to future performances are suspended to ensure patrons attending the current show are serviced in time for their performance.
Box Office Collection Accepted
Pre-paid tickets can be collected from the venue Box Office within the said opening hours or from 1.5 hours prior on the day of the performance. Tickets can also be collected from any Ticketmaster outlet up until the day of the performance. *Please Note: If you have selected venue collect for your tickets to Harry Potter and the Cursed Child Parts One and Two, they are only available for collection on the day of performance and exclusively from the Princess Theatre. VIP Red Carpet ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre.
Box Office Payment
Cash, Eftpos, Credit Cards, Ticketmaster Gift Cards
Wheelchair and Accessibility bookings must be booked directly with the Princess Theatre Box Office on (03) 9299 9800. Please note, there is no lift access at the Princess Theatre. Patrons with limited mobility are advised that seating in the Stalls (ground level) is the most accessible. Wheelchair access to the foyer is via the centre doors on Spring Street with a ramp, or via all doors with a shallow step. Wheelchair transfer is possible. We advise patrons to speak with the Box Office directly at time of booking. Wheelchairs, frames and crutches can be stored either at the back of Stalls or in cloakroom and returned at interval and the conclusion of performances. Companion cards are accepted for all performances at the Princess Theatre and can be booked via the Box Office. Companion card tickets can only be collected on presentation of the companion card at the Box Office from an hour prior to the performance. Assisted listening devices are available for use in all seats within the auditorium. Either headsets or neck loops can be obtained from the cloakroom. Assistance animals are permitted at the Princess Theatre. Please call the Box Office to make arrangements. There are a limited amount of wider chairs available for patrons who may require them which can be booked directly through the Box Office. For further information please call the Marriner Group Accessibility Booking Line on 03 9299 9800 or visit https://marrinergroup.com.au/venues/princess-theatre
Alcohol, hot drinks, cans, bottles and recording equipment cannot be brought onto the premises. For full conditions of entry go to - https://marrinergroup.com.au/conditionsofentry.pdf
Please enquire as to what the individual show’s policy on children attending is. Most productions are considered to be unsuitable for children under the age of two years. Parents choosing to visit with children under two are asked to purchase an aisle seat in the Stalls as the safest option and are asked to be considerate of other patrons. If your child is causing a disturbance you may be requested to temporarily leave the auditorium. Please liaise with the theatre’s Front of House staff on arrival at the theatre. There are a limited number of cushions available for children that are under the prescribed height limit, for Stalls patrons only.
Drinks and snacks are available from all bars at the Princess Theatre. View menus or pre-order your drinks and snacks at: https://menus.preoday.com/Princess-Theatre Marriner Group practices the responsible service of alcohol. Cloakroom: There is a complimentary cloakroom available in the downstairs foyer at the Princess Theatre.