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Westpac OpenAir is located at Fleet Steps, Mrs Macquaries Point, Sydney, on the north side of the Royal Botanic Garden, and 300m south of Mrs Macquaries Chair. From the Art Gallery of NSW, proceed north along Art Gallery Road for approximately 800m. From the Sydney Opera House or the Royal Botanic Garden, make your way to Westpac OpenAir by heading north along the seawall inside the Garden to the Victoria Lodge Gate before the Garden closes at 8pm. Please note: Yurong Gate will not be accessible as an entry point to the site. At the end of the night, the only route back to the city is south along Mrs Macquaries Road.
24-hour metered parking is available on Mrs Macquaries Road. Hourly rates are $9.00/hour from 8am to 8pm daily, and $5.00/hour from 8pm-8am daily. Please do not leave valuables in your car. Discount parking is available at The Domain Car Park, entry via St Marys Road (an 8-10 minute walk to or from the event, on the south side of the Art Gallery). For current information about car park hours of operation and pricing, including “Book ahead and save” rates, visit The Domain Car Park website https://www.wilsonparking.com.au/park/2303_The-Domain-Car-Park_St-Marys-Road-Sydney/.
Taxis are called at the conclusion of movies to the entrance of the event on Mrs Macquaries Rd. Train & Bus: The closest train stations are Martin Place and St James Station. The closest bus stop is on the corner of Market & Elizabeth Streets. For timetables, maps and trip planning visit https://transportnsw.info/trip#/, download a train or bus app, or call 131 500.
Box Office Hours
Westpac OpenAir Box Office is located at the entrance to the event at Mrs Macquaries Point, and will be open from 5.45pm nightly to assist with ticketing issues only. There are no door sales or ticket collections in 2020-21, due to COVID-19. All tickets can be purchased online from Ticketmaster until 7pm on the night (subject to availability), and can be downloaded and printed as a pdf, or scanned by event staff from your mobile device. Please login to your Ticketmaster account before you arrive at the venue, with your barcodes ready to be scanned on entry. All tickets are sold in multiples of two. Due to social distancing requirements we are unable to accommodate odd numbers or single tickets. Please be aware that in 2020-21 all cinema and dining seating is pre-reserved to maintain social distancing; maximum dining table size is 8, and while every effort will be made with large groups, whether you can be seated together will depend on availability at the time of booking.
Box Office Collection Accepted
There are no collections from box office in 2020-21, due to COVID-19. Box Office staff will be available close to the event entry point on the night should you require assistance to access your e-ticket.
All seating in 2020-21 is pre-reserved. Patrons requiring accessible seating will now need to book directly with the venue in advance. Please visit the event website at westpacopenair.com.au/tickets to see your options. Book early to secure your seats. Please contact 02 9331 1755 or email@example.com to make your accessible booking. Tickets are subject to availability at the time of booking and sold in multiples of two. Companion Card holders: If you require a Companion Card ticket, please contact the venue directly to make the complete booking for yourself and your Companion: phone 02 9331 1755 or firstname.lastname@example.org. You must book all tickets at the same time to ensure you are seated together, in multiples of two. Please bring the Companion Card on the night.
** CANCELLATION POLICY ** As an outdoor event Westpac OpenAir is subject to prevailing weather conditions. Specifically, rain will not prohibit the screening of films. Screenings will be cancelled only if weather conditions present a danger at Fleet Steps at screening time. Patrons accept that in purchasing a ticket, they are paying for a screening that commences at approximately 8.30pm on Mrs Macquaries Point, and that weather conditions prior to that time and in other parts of Sydney will not result in a screening being cancelled. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night, and acknowledge that tickets will not be exchanged or refunded unless a screening is cancelled due to dangerous weather conditions at screening time and Westpac OpenAir is unable to provide an avenue for the film to be viewed. If a screening is cancelled after a film has commenced, but before the end of the film, Westpac OpenAir will endeavour to provide an avenue for patrons to complete their viewing experience through an alternate means. For example, the remainder of the film could be shared via a private link or passes to an in season screening may be provided. In the unlikely event that a screening is cancelled, information will be posted on the event website https://www.westpacopenair.com.au/,social media and the information hotline 1300 366 649 and ticket holders will be contacted directly to notify them of proceedings. Patrons unwilling to accept this policy and the risk of inclement weather should plan to purchase tickets at the door.
Children under 2 years are admitted free provided they do not occupy a seat. Where film ratings preclude patrons under 18 years or other age restrictions apply, NO children will be admitted including babes in arms.
Onsite Dining All cinema seating in 2020-21 is reserved and socially distanced. When you purchase a ticket + dining package we reserve a table for you and your group, as well as cinema seats. You’ll receive a confirmation email from RESY, and a text closer to the date, with more information regarding your dining experience. Bookings for two and four can be made online. Groups of 6 or 8 should email email@example.com for assistance (there are limited tables of 6 and 8; these are subject to availability at the time of booking). Dining tables and chairs are reserved solely for patrons who have pre-ordered ticket + dining packages. Please see box office staff on the night if you would like to upgrade your ticket to a dining package. This is subject to availability. More information regarding dining options can be found on the event’s website at westpacopenair.com.au/dining. Patrons are not permitted to bring food or alcohol into the venue. As seating is reserved, there is no need to queue early to reserve seats. Please check the recommended entry time on the venue’s website for the best time to arrive, as this will differ depending on the type of ticket you have purchased. Westpac OpenAir is a fully licensed and controlled alcohol environment. In compliance with Responsible Service of Alcohol laws, patrons will not be permitted to bring alcohol into the event. Dogs and other domestic animals are not permitted within the site (guide dogs and assistance dogs excepted). For more information regarding prohibited flora and fauna please visit the Royal Botanic Garden website at www.rbgsyd.gov.au.