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Westpac OpenAir is located at Fleet Steps, Mrs Macquaries Pt, Sydney, on the north side of the Royal Botanic Garden, and 300m south of Mrs Macquaries Chair. From the Art Gallery of NSW, proceed north along Art Gallery Rd/Mrs Macquaries Rd for approximately 800m until you reach the bus turning circle. From the Sydney Opera House or the Royal Botanic Garden, make your way to Westpac OpenAir by heading north along the seawall inside the Garden to the Victoria Lodge Gate before the Garden closes at 8pm. Please note: Yurong Gate will not be accessible as an entry point to the site. At the end of the night, the only route back to the city is south along Mrs Macquaries Road. All cinema seating is fully reserved in 2022; there is no need to queue early to reserve cinema seats.
24-hour metered parking is available on Mrs Macquaries Rd. Hourly rates are 8am-8pm daily $9.00/hour, and 8pm to 8am daily $5.00/hour. Please do not leave valuables in your car. Discount parking is available at The Domain Car Park, entry via St Marys Rd (an 8-10 minute walk to or from the event, on the south side of the Art Gallery). For current information about car park hours of operation and pricing, including Book ahead and save rates, visit The Domain Car Park website https://www.wilsonparking.com.au/park/2303_The-Domain-Car-Park_St-Marys-Road-Sydney/.
Taxis are called at the conclusion of movies to the entrance of the event on Mrs Macquaries Rd. Train & Bus: The closest train stations are Martin Place and St James Station. The closest bus stops are on Elizabeth, Macquarie & Phillip Streets. For timetables, maps and trip planning visit https://transportnsw.info/trip#/, download a train or bus app, or call 131 500.
Box Office Hours
Westpac OpenAir Box Office is located at the entrance to the venue at Mrs Macquaries Pt, and will be open from 5.45pm nightly. There are no door sales or ticket collections in 2022. Tickets can be purchased online from Ticketmaster until 7pm on the night (subject to availability), and scanned by event staff from your mobile device, or can be downloaded and printed as a pdf. Please login to your Ticketmaster account before you arrive at the venue, with your barcodes ready to be scanned on entry.
Box Office Collection Accepted
There are no collections from the box office in 2022. Box Office staff will be available close to the venue entry point on the night should you require assistance accessing your e-ticket, or have any other questions regarding your booking. The box office does not accept cash.
All seating in 2022 is fully reserved. Patrons requiring accessible seating should book directly with the venue and not online. Please visit the event website at westpacopenair.com.au/tickets to decide on your ticket options. Then email firstname.lastname@example.org or phone 02 9331 1755 to book for your group. Tickets are subject to availability at the time of booking; book early to avoid disappointment. Companion Card holders: Westpac OpenAir accepts the Companion Card. If you require a Companion Card ticket, please contact the venue directly to make the complete booking for yourself and your Companion: email email@example.com or phone 02 9331 1755. You must book all tickets at the same time to ensure you are seated together. Please bring the Companion Card with you on the night, as you may be asked to present it. Companion Card holders: If you require a Companion Card ticket, please contact the venue directly to make the complete booking for yourself and your Companion: phone 02 9331 1755 or firstname.lastname@example.org. You must book all tickets at the same time to ensure you are seated together, in multiples of two. Please bring the Companion Card on the night.
** CANCELLATION POLICY ** As an outdoor event Westpac OpenAir is subject to prevailing weather conditions. Specifically, rain will not prohibit the screening of films. Screenings will be cancelled only if weather conditions present a danger at Fleet Steps at screening time. Patrons accept that in purchasing a ticket, they are paying for a screening that commences at approximately 8.30pm on Mrs Macquaries Point, and that weather conditions prior to that time and in other parts of Sydney will not result in a screening being cancelled. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night, and acknowledge that tickets will not be exchanged or refunded unless a screening is cancelled due to dangerous weather conditions at screening time and Westpac OpenAir is unable to provide an avenue for the film to be viewed. If a screening is cancelled after a film has commenced, but before the end of the film, Westpac OpenAir will endeavour to provide an avenue for patrons to complete their viewing experience through an alternate means. For example, the remainder of the film could be shared via a private link or passes to an in season screening may be provided. In the unlikely event that a screening is cancelled, information will be posted on the event’s website www.westpacopenair.com.au, social media, and information hotline 1300 366 649; ticket holders will be contacted by Ticketmaster to notify them of proceedings. Patrons unwilling to accept this policy and the risk of inclement weather should plan to purchase tickets online on the night before sales close at 7pm, or see box office staff on the night. Ticket purchases are always subject to availability; tickets are not held for last-minute sales. The box office does not hold or accept cash.
Children under 2 years are admitted free provided they do not occupy a seat. Where film ratings preclude patrons under 18 years attending, or other age restrictions apply, NO children, including babes-in-arms, will be admitted.
On-site Dining: Heineken Green and Croser Lounge patrons will be shown to their reserved tables on arrival at the venue, recommended between 6pm-6.30pm. This year, table numbers in the Heineken Green will not be texted in advance. This year, there is no additional cost to sit at the unreserved tables in The Point. These tables are solely for the use of patrons who plan to purchase food on-site. Please see box office staff on the night if you would like to upgrade your ticket to a dining package in the Heineken Green or the Croser Lounge (subject to availability). More information regarding dining options can be found on the event’s website at westpacopenair.com.au/dining, including sample menus. Note that the venue is cashless again in 2022. NO BYO: Patrons are not permitted to bring food or alcohol into the venue. Westpac OpenAir is a fully licensed and controlled alcohol environment. In compliance with Responsible Service of Alcohol laws, patrons will not be permitted to bring alcohol into the venue. ANIMALS: Dogs and other domestic animals are not permitted within the site (guide dogs and assistance dogs excepted). For more information regarding prohibited flora and fauna please visit the Royal Botanic Garden website at www.rbgsyd.gov.au. COVID: Being outdoors is a great starting place, but we are determined to go the extra step to protect the health of our guests and staff, and to limit the risk of any interruptions to our '22 season. We will continue to require that all staff and guests aged 16 years and over entering Westpac OpenAir are fully vaccinated against COVID-19 (unless medically exempt). Under 16s not fully vaccinated must be accompanied by a fully vaccinated adult. All guests and staff will be required to present proof of vaccination upon arrival. If you do not wish to provide proof of vaccination, we reserve the right to not admit you to the event. If you have purchased tickets to our 2022 season would you please ensure everyone in your party is double vaccinated. For those who have already purchased tickets and have guests in their party who will not be vaccinated and are not medically exempt, please contact email@example.com to arrange a full refund.